He specializes in dissecting problems, then solving them – whether they be bugs in code or simple software setup mistakes. He’s one of Adaptasoft’s reliable support staff, here for you from 8am – 8pm Eastern.
Shannon believes Adaptasoft is the best choice for our customers because, “We provide help and support every step of the way instead of just providing them with a manual and a good luck wish.”
Background
Shannon started at Adaptasoft in 2005 and in addition to providing tech support, has assisted our development team in squashing CyberPay and CyberTax bugs, developed a data transfer tool that speeds up resolution of technical issues and is the original developer of our eXponent application, which simplifies software updates.
Education
Associate of Applied Science degree in Computer Programming Technology
Vincennes University
Personal
Outside of work, Shannon enjoys spending time with family, having AirSoft battles and playing video games.
Words to live by
“To give an answer, you must fully understand the question.”