Stage 1: Initiation
The payroll software implementation process kicks of with a warm welcome from the Adaptasoft team. You’ll get a welcome call, welcome email and welcome kit. These provide an introduction to your Adaptasoft key contacts, an overview of what to expect next, the options and ancillary products available to you, details about tech support, billing procedures and helpful forms and bureau tools.
During this stage, the preliminary project requirements will also be defined.
Stage 2: Planning
This is where the real work begins! Through a series of phone calls (or face-to-face visits) your Adaptasoft project manager (PM) will explore and document your specific needs and requirements.
There will also be an IT consultation to determine hardware & software requirements.
Based upon these findings, a your PM will produce a detailed project plan. This consists of a Gantt chart schedule with critical paths and contingencies as well as a written summary with clearly defined goals and assignments. This project plan is your roadmap to success.
During Planning you will also begin training and lay the groundwork for conversion.
Stage 3: Execution
This stage runs from installation of all necessary hardware and software all the way through live processing and conversion of all clients. There are numerous defined steps along the way, including CyberPay setup and training, parallel processing, automated and manual conversion, verification and validation and fully live processing. Your PM will guide you through each step of the process, working with you and your internal resources to reach the end business goal.
Stage 4: Project Close
The implementation process does not end until all clients have been converted AND you have successfully made it through a quarter end. We provide support during that time and once you are successfully through, we have a project closeout and review.